top of page

FAQ

  • 1. What are the shipping times for orders?
    We process orders within 1 to 3 business days. Delivery times vary depending on the destination: United States: 3 to 7 business days Europe: 5 to 10 business days Rest of the world: 7 to 15 business days A tracking number will be sent to you once your order is shipped.
  • 2. Are NAVIS MARINE jackets and suits fully waterproof?
    Yes! Our gear is designed for extreme marine conditions and features 100% waterproof fabrics, sealed seams, and a DWR (Durable Water Repellent) coating to keep water out.
  • 3. How do I choose the right size?
    Our products follow U.S. sizing, which may run larger than European sizes. We recommend checking our size guide available on each product page. If you are between two sizes, we suggest choosing the smaller size.
  • 4. Can I return or exchange an item if the size doesn’t fit?
    Yes, you can request a return or exchange within 15 days of receiving your order. Please contact us at support@outdoorsky.com, and we will provide you with the best solution.
  • 5. Do you offer custom logo printing for businesses or teams?
    Yes! We provide custom logo printing for bulk orders. Please contact us at support@outdoorsky.com for pricing and customization options.
bottom of page